GDPR compliance

Privacy policy and data processing

User information

The responsible for the treatment of your personal data is Tick'n Roll. Postal address: Calle del Futuro, s / n. 17251, Calonge.
By accepting the Privacy Policy of ticnroll you give your consent to Tick'n Roll to send you information about the news of the portal ticknroll.com and also commercial news and / or new promotions of their products and services.
You also consent to the transfer of data to companies within the Tick'n Roll group. The data may only be communicated to the companies of the Tick'n Roll Group in order to send you information about the products, services and other cultural activities of the companies of the Tick'n Roll Group. Also, to inform you about commercial news and/or new promotions of our products and services.
You expressly authorise Tick'n Roll to transfer your data to the company's servers, which are physically located in the UK and which have also been adapted to comply with European regulations. This transfer is necessary to carry out the management or subscription of any of the services offered by Tick'n Roll.
You have the right to oppose, access, rectify or cancel your data. To exercise it, just contact us at Carrer del Futuro, s / n. 17251, Calonge, or by e-mail: info@ticknroll.com.
For any questions or suggestions, you can contact info@ticknroll.com or phone +34620742974
Tick'n Roll, from now on RESPONSIBLE, is responsible for the processing of the user's personal data and informs you that these data will be processed in accordance with the provisions of current regulations on personal data protection, Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and the free movement of such data, for which you are provided with the following processing information:
Purpose of processing : to maintain a business relationship with the User.
 

The operations envisaged for carrying out the processing are:

 
- Sending commercial advertising communications by email, fax, SMS, MMS, social communities or any other electronic or physical means, present or future, that enable commercial communications. These communications will be carried out by the RESPONSIBLE and related to its products and services, or those of its collaborators or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data.
 
- To carry out statistical studies.
 
- Process orders, requests or any type of request made by the user through any of the forms of contact made available to them.
 
- To send the website's newsletter.
 
Data retention criteria: data will be retained for as long as there is a mutual interest in maintaining the purpose of the processing and when it is no longer necessary for that purpose, it will be deleted with appropriate security measures to ensure the pseudonymisation of the data or the total destruction of the data.
 
Communication of data: Data will not be communicated to third parties, except by legal obligation.
 

Rights of the user:

 
- Right to withdraw consent at any time. - Right of access, rectification, portability and deletion of your data and to limit or oppose its processing.
 
- The right to lodge a complaint with the supervisory authority (agpd.es) if you consider that the processing does not comply with current regulations.
 
Contact details for exercising your rights:
 
Tick'n Roll Postal address: Calle del Futuro, s / n. 17251, Calonge. Email: info@ticknroll.com

Users, by ticking the corresponding boxes and entering data in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary for the provider to deal with their request, the inclusion of data in the remaining fields being voluntary.L'Usuari guarantees that the personal data provided to rESPONSABLE are truthful and is responsible for communicating any changes to them.
 
The responsible party expressly informs and guarantees users that their personal data will not be transferred under any circumstances to third parties, and that whenever any type of transfer of personal data is carried out, the express, informed and unequivocal consent of the Users will be requested beforehand. All data requested through the website are obligatory, as they are necessary for the provision of an optimal service to the user. In the event that all the data is not provided, there is no guarantee that the information and services provided will be completely tailored to your needs.
 

Policy regarding personal data obtained through forms

Without prejudice to what is indicated in each of the forms on the website, when the user provides his/her personal data, he/she is expressly authorising Tick'n Roll to process his/her personal data for the purposes indicated and its incorporation into the databases of the Tick'n Roll companies.
Tick'n Roll will incorporate the data provided by the user in a file duly legalised before the Data Protection Agency and will establish the technical and organisational security measures to protect the confidentiality and integrity of the information in accordance with the provisions of the Organic Law 15/1999, of 13th December, on the protection of personal data and the additional applicable legislation.
By transmitting information through this website:
The user declares his consent to the processing of data relating to his person, such as his name and function, his address, telephone number, contact details and other personal data ("personal data"), in accordance with the conditions that have been communicated to him in the paragraph entitled "personal data" (or similar) of the registration / data entry form for this website.
The user accepts that the processing of his personal data is necessary to personalise his access to this website or to authorise registered users or paying subscribers to access this website or parts thereof, as well as to monitor this access, and consents to such processing.
Under certain conditions, Tick'n Roll may request additional personal data in the form of photocopies of identity documents or credit cards in order to verify your identity or prevent fraud. Insofar as such data are transmitted to Tick'n Roll in connection with this website, they are also considered to be "personal data".
Tick'n Roll has the right to transmit personal data and make them available to its departments and sections and to Tick'n Roll's partner companies in Europe (subject to Tick'n Roll's strict compliance with applicable data protection laws).
Personal data will not be disclosed by Tick'n Roll to legal entities and persons other than its partner companies without your consent, with the exception of the cases listed below.

Commercial data: For the purposes of the provisions of Organic Law 15/1999, of 13 December, on the protection of personal data and Law 34/2002, of 11 July, on information society services , and in accordance with the aforementioned laws, Tick'n Roll informs the user of the existence of a personal data file created with the data provided by the user and, therefore, obtained on the portal for Tick'n Roll, for which it is responsible, for the purposes of information and provision of the services offered on the portal, as well as promotional and advertising activities for products marketed by Tick'n Roll by any means, including the sending of e-mails and messages by any system -including SMS, UMTS, etc. , that can be used to make offers, send commercial information, events, etc. Your data and, where appropriate, opinions, suggestions, etc. may be used for commercial and/or market studies, to expand and improve our collection, adapting our offers to your preferences and/or needs, based on the study and segmentation of the personal and commercial information contained in our files as a result of your access to the portal, as well as to allow personalised browsing. This file is duly registered in the General Register of the Data Protection Agency.

The user expressly accepts the processing and inclusion of the data collected while browsing the portal, or provided by filling in any form, as well as those derived from the commercial relationship, in the automated personal data file referred to in the previous section. During the data collection process, and in each place on the portal where such data is usually tendered, the user will be informed, by means of a hyperlink or the inclusion of appropriate references to the same form, of the obligatory nature or not of the collection of data for the delivery of products. The user is hereby informed that, when placing orders, in which case Tick'n Roll informs the user that it will be considered obligatory to include this data in order to formalise the provision of services, the user will have to provide data relating to identity (name, surname, ID number), address, telephone number, e-mail address and, if necessary, credit card number, expiry date and CVV, in order to make the payment, as this data is necessary for the formalisation and provision of the different services offered on the portal.
The user may exercise, with respect to the data collected, the rights recognised in Organic Law 15/1999, of 13 December, on the protection of personal data, and especially the rights of access, rectification, installation and opposition, whenever legally pertinent, as well as the right to revoke consent for the transfer of their data or for any of the aforementioned uses. The rights referred to in the preceding paragraph may be exercised by means of a written and signed request, sent by post to the following address: Tick'n Roll, Calle del Futuro, s / n. 17251, Calonge, or through the same web page.
Tick'n Roll undertakes, in the use of the data included in the files referred to above, to respect their confidentiality and to use them in accordance with the purpose of the file, as well as to fulfil its obligation to keep them and to take all necessary measures to avoid their alteration, loss, treatment or unauthorised access.
The data included in the aforementioned files will not be transferred to third parties.
Veracity of the data: The user is exclusively responsible for the veracity of the data entered, so in the case of having provided false or inaccurate data, Tick'n Roll reserves the right to prohibit access to the portal, without prejudice to the legal actions it deems appropriate in defence of its interests. Tick'n Roll is not obliged to verify and does not verify the identity of the users, nor the veracity, validity, completeness and/or authenticity of the data that they provide about themselves or about other users. The user is responsible for informing Tick'n Roll of any variation in the data previously provided and guarantees and is exclusively responsible for its veracity.


Confidentiality

Tick'n Roll undertakes to comply with its obligation to maintain the secrecy of personal data and its duty to keep them confidential and will adopt the necessary measures to avoid their alteration, loss, processing or unauthorised access, taking into account the state of technology at all times.
Treatment of data obtained through navigation
This website uses cookies. If you wish to prevent cookies from being generated, you will need to deactivate this action in your browser.
Cookies are a set of data that a server deposits in the user's browser and that it can only later recognise over a series of visits. In other words, it is a small text file that is stored on the computer's hard drive and serves to identify the user when he or she logs on to the website again. Its purpose is to record the user's visit and to store certain information.


What types of cookies are there?

Based on their duration, cookies can be classified into "session cookies" and "persistent cookies". Session cookies are deleted from the user's computer when the user leaves the visited website or closes the browser. They are usually stored in the cache memory of the computer. Persistent cookies, on the other hand, are stored on the user's computer's hard drive permanently or for a prolonged period of time, so that the website that launched them can read them each time the user visits it again. The expiry date of this type of cookies is determined by the website that launches them.
Tick'n Roll informs the user that this website uses registration cookies to personalise the experience of registered users, so that if the user closes the browser and returns to the website at another time or on another day, they will continue to be identified, without having to re-enter their password and with all the viewing preferences they have chosen on the website. This possibility can be eliminated if the user clicks on "Exit". In this case, the cookie will be deleted and the next time the user enters the site, the user will have to log in to be identified.
In addition, Tick'n Roll uses Google Analytics cookies. They are used to anonymously identify the visitor and to count the approximate number of visitors and their trend over time, as well as to anonymously discover which contents are most consumed, whether it is the first time the user visits the website or if it is a recurring user. These cookies are only used for statistical purposes in order to optimise the user experience on the site. More information on the privacy policy of these analytical tools can be found in Google Analytics.

The user can configure their browser to be notified of the reception of cookies and, if they wish, prevent their installation on their computer. Likewise, users can check in their browser which cookies they have installed and what their expiry date is, as well as delete them. For further information, please consult the instructions and manuals of your browser.
In the event that the user does not allow the use of cookies while browsing this website, Tick'n Roll does not guarantee that the information displayed while browsing this website is accurate, complete or even that browsing is technically possible or feasible.
Currently, most browsers allow the user to configure whether they wish to accept cookies and which ones. These settings are normally found in the "Options" or "Preferences" of the browser menu.
These are the instructions for configuring cookies in the main browsers:
Firefox: Tools -> Options -> Privacy -> History -> Custom settings. For more information, you can consult Mozilla support or the browser's Help.
Chrome: Settings -> Show advanced options -> Privacy -> Privacy -> Content settings. For more information, you can consult Google's support or the browser's Help.
Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. For more information, you can consult Microsoft's support or the browser's Help.
Safari: Preferences -> Security. For more information, you can consult Apple support or browser Help.
Comments from the user and contributors
The contributor guarantees that the information, material, contents or remarks other than their own personal data, which are provided to Tick'n Roll through the website, do not infringe the intellectual or industrial property rights of third parties, or any other legal provision. The information, materials, contents or observations of a non-personal nature that the user provides to Tick'n Roll, will be considered non-confidential, Tick'n Roll will reserve the right to use them in the way it considers most appropriate.

Security measures

In accordance with the provisions of the current regulations on personal data protection, the RESPONSIBLE is complying with all the provisions of the GDPR regulations for the processing of personal data under its responsibility, and manifestly with the principles described in article 5 of the GDPR, which are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
 
The CONTROLLER ensures that it has implemented appropriate technical and organisational policies to implement the security measures set out in the GDPR to protect the rights and freedoms of Users and has communicated appropriate information to Users to enable them to exercise these rights and freedoms.